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Stop Managing Chaos and Start Gaining Clarity in Your Business

We help founders and leadership teams of growing businesses build structure, align their people, and create systems that support growth.
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Create Clear Team Roles

Eliminate the Frustration

Enjoy Operational Efficiency

Many business leaders struggle to focus on anything except putting out fires.

You want your business to thrive, but you can’t ever seem to get there….

  • You’re always resolving conflict.   
  • Team members are working on clashing priorities. 
  • You’re worried key employees will leave.  
  • You are afraid you are going in the wrong direction.
  • Everything feels like it depends on you.

The real problem isn’t your people- it’s the lack of structure to support them.

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It’s time to move from chaos to calm and allow you to be a leader of purpose!

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Clarify the Situation
Rediscover where you are going and why, and assess the leadership capacity, structure and team dynamics to get you there.

Build the Structure
Define roles, priorities, systems and processes and implement the structure to achieve the vision.

Strengthen Leadership and Build the Team
Develop leaders so they can lead clearly and consistently. Hire the right people and create development systems.

I’m here to help

Susanna Johnson- MHRD

Working with people can be hard. You care deeply about your team, but right now, leading them feels heavier than it should. You’re often pulled away from your priorities, spending time resolving issues instead of moving the business forward. Over time, this leads to frustration and operational inefficiency.

Most HR firms help you manage employees. We help you design the business those employees work inside. For over 20 years, I’ve worked with leaders and businesses to create clarity, align their teams, and build the operational and HR systems that support their goals. When the right structure is in place, your team can thrive—and your business can gain real momentum.

Let’s work together to clarify your vision, align your team, and move your business forward with confidence.

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Services designed with you in mind

Foundations: Build Clarity and Structure

Start with Foundations to develop alignment around mission, vision, and values. 

 

  • Develop mission, vision, values, and organizational design
  • Leadership Team Coaching
  • Implement basic process mapping
  • Design communication structure
  • Bi-weekly sessions
  • Packages starting at $1,875/month

Growth: Build Systems and Leadership Capacity

Coaching for leaders on building talent management programs aligned with business objectives.

 

  • Includes everything in Foundations
  • Build talent management functions based on Foundations
  • Develop leadership model and culture
  • Implementation plan designed with you
  • Bi-weekly sessions
  • Packages starting at $3,750/month

Integration: We Build It For You

Integration into your business to build programs for you.

 

  • Done for you implementation
  • Operational or HR programs customized based on need 
  • Fractional leadership for HR team
  • Train new HR staff
  • Custom pricing
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The Path to Calm

The process is simple

Schedule a Call

We will discuss your business and leadership goals to ensure the right solution for you. 

Clarify the Situation

Working together, we assess leadership capacity, structure and team dynamics. 

Build the Structure and Team

We define and implement the roles, priorities, systems and processes needed for success.  

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What clients are saying…

  • Invaluable Guide!

    Prior to our work with Sparrow Consulting, our nonprofit organization had all the desire in the world to make a difference, but we were missing systems and processes to execute our mission effectively and efficiently.
    – Laura Capell, Director of Development, The Champions Center for Special Children

  • Strategic Hiring

    My husband and I brought her in as an HR consultant during a major transition in our business. Susanna took the reigns immediately and helped us clearly define the job descriptions, source applicants and narrow the field to the candidates who truly fit what the business needed. Susanna blends professionalism with practical insight, and she understands both the people side and the business side of HR work. If you need support structuring your business, defining roles or navigating the hiring process, you won’t find anyone better.
    – Robyn Gallucci, Owner, Crumbl Cookies

  • Builds Trust

    Susanna brings not only HR experience, she is gifted with operational gifts that earn the respect quickly of many in leadership within an organization. Most importantly, she has character, integrity, and values that earn the trust of people within days of meeting her.
    – Joel Davis, Owner, J Davis Construction

  • Translator

    Susanna has a rare ability to take complex workflows and translate them into practical, accessible structures that improve both efficiency and communication across a team. She has made our processes straightforward and understandable to all new and existing employees as well as providing them the tools to move forward with creating new processes with her same standards.
    – Alley Linder, COO, J Davis Construction
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    Your business can’t thrive in chaos and uncertainty.

    Having a clear vision, along with the right people to achieve that vision, is a must. Let’s work together to make that happen. 

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    FREE Business Assessment

    Know exactly where to focus to create momentum and decrease chaos in your business.

    Chaos limits your ability to see clearly and stalls progress. My Business Report is a quick assessment that identifies the strengths and weaknesses of the business operations.
    Get Your Report Now